Questions & Answers

Can we bring food into Bounce & Beyond's cafe?

Unlike all of the other indoor playground facilities, we allow you to bring your own little lunch box from home filled with yummy snacks and drinks. Being parents ourselves we know how important the budget can be when paying for a true “playground experience”. Therefore because we allow you to bring your own lunch box treats from home, the only rule we ask you to adhere to is to keep it restricted to lunch boxes. We will not allow large portions (pizza, fish n chips etc), plastic bags from the supermarket, picnic baskets or chilli bins in our general seating area.

Please note that all food and drinks must be consumed within the seated café area. There is no food or drink allowed in the play area. 

We do not allow special event, celebration, gifts or party food (Including birthday cake) outside the party areas. Please ensure that all parties are scheduled in the party rooms to maximise the fun for all customers.

However for the not-so-organised, we also provide a variety of healthy food, snacks and hot and cold beverages.

Do we need socks?

Yes, absolutely!
Don’t worry if you forget them though as we have them available for purchase at the front door.

Can we walk-in anytime?

Yes!
However we do not allow entry 30 minutes before closing time.

Does admission include all of the inflatables?

Yes absolutely for the area appropriate for your age group!

Enforced age limits apply to the under 3’s and the 4-7 year olds area to keep the littlies safe. However if you have an extremely adventurous child who is 4 years or over, as long as they have the most ultimate parental guidance on the larger inflatables, they can play to their hearts content. Management will not be held responsible for any accidents.

Is there access for strollers and wheelchairs?

Yes! We are located on a flat property with no stairs leading to any of the play areas.

Can I use a credit card to purchase tickets?

We have EFTPOS facilities and can accept bank deposits paid in advance for birthday party and corporate bookings, credit card payment is available with a 4% surcharge. 

Do you offer group or discount rates?

Yes we do. We also offer group rates for camps, school groups and other large parties. Please contact us for more information. You must make a booking for a group over 20 to ensure that we leave space for your group in our playland. If there is no booking in place, there is a large possibility that your group will be turned away if we are already at capacity within our building.

What if I want to invite more people for a birthday?

All children’s parties require a minimum of 10 guests. Party with less than 10 children will be charged at the rate of 10 children.

Our SPACE party zone comfortably fits up to 20 place settings. Our SKY party zone can seat up to 15.

If you have an extremely large family gathering (40 people or over) we do have an after-hours option between 5.30pm – 8.30pm. For $600 and a discounted entry fee per head, you can have the entire Bounce & Beyond play land all to yourself.

  • BOUNCE & BEYOND is the perfect place for fundraisers and group events, walk in play, birthday parties, sports team parties, field trips, and play dates. If you have a group of 15 or more, call us to schedule a playtime. Whether your group is from a school, daycare centre, sports team, civic organisation, religious organisation, home school or just a group from your neighbourhood, BOUNCE & BEYOND is the place to play!

Contact Us

Phone (09) 274-3374 to listen to a pre-recorded message.
Messages will be cleared after 5pm every day.

10a Kerwyn Avenue
East Tamaki
Auckland

Email fun@bounceandbeyond.co.nz